How far back can I view my transaction history?

Account type	Transaction History Interval
Current Account/Savings   Account/Gold Account	Up to last bank statement cut-off date
Credit Card Account/Investment   Account	Up to last 60 calendar days

For Passbook Savings, only those transactions that have not been printed on the passbook will be shown.
However, if there are more than 28 transactions not being printed on the passbook, these transactions will
be summed up an shown as "Net Back items" in the transaction history. You will not be able to view the
individual details of these transactions.

When will my account be determined as inactive?

Your account will be inactive when it has no transactions for a period of time as determined by the Bank. The Bank may restrict or impose conditions for accessing the account if it has been inactive. Please refer to table below for applicable periods of various account types).

Types of account	Account will be inactive when no transactions for a period of
Time Deposits   Wayfoong Gold	12 months
Current Account   HSBC One   HSBC Premier   Margin FX Account   Passbook Savings Account   Personal Integrated Account   Statement Savings Account   SuperEase Account   University Student Account	24 months
Investment Account	36 months

You may click here to visit The Hong Kong Association of Banks for information of 'Understanding Dormant Accounts'.

How can I reactivate my inactive account?

You could visit any of our branches in person and perform a withdrawal transaction to reactive your inactive account. For investment account, you could contact our branch staff to complete a form for account reactivation.